TEAM MEZEN

Tony grew up in the former Soviet Union and immigrated to the United States at the age of 18. Together with his wife Maria they brought two half-full suitcases and $50 to their name. Starting on the bottom as new immigrants with no relatives, but plenty of friends, Tony graduated college and graduate school. He has been in the automotive business for 27 years. His positions included: New Car Manager, Used Car Manager, F&I Manager, F&I Director, Corporate F&I Trainer, Director of Training for a large automotive group and General Manager of Toyota a top 100 Toyota dealership in the US.

During his time as the Director of Training, he developed a 13-week dealership onboarding program for new hires. As a General Manager, Tony was part of the group’s initiative to streamline the F&I process. As a consultant, Tony has helped multiple clients improve sales processes. Most recently he served as an F&I Director.

He is a frequent speaker at various Industry events. His International work includes a Judge at Hyundai’s Global Sales Consultant Championship in Seoul, Korea, a speaker at World Shopper Conference Iberian, in Lisbon, Portugal, instructor for Genesis Middle East in Abu Dhabi, UAE and instructor for HMC University in Seoul. In addition to multiple auto dealers, he worked with companies like Hyundai, Lexus, GP Strategies and J.D. Power.

Today, he is a sought after automotive sales expert. Tony has delivered over 750 presentations totaling over 3500 of platform hours. He holds a coveted designation of a Certified Speaking Professional from the National Speakers Association. He is a licensed Predictive Index and AVA Analyst and a Certified Coaching Practitioner through Certified Coaching Federation.  In November of 2018 he launched Mezen Dealer Services, LLC to accomplish a long term goal for an American Dream – business ownership.  Tony and Maria live in Greenfield, MN with their six children and are proud grandparents of two little girls Maya and Kiana.

Click on a link below to read a Press Release

https://www.fi-magazine.com/355900/troussov-launches-mezen-dealer-services

Amber Reddin joined Mezen as an F&I Development Manager in November 2019.  Due to the growth of an Agency, she became Vice President of Operations in March of 2020, and in January of 2021 became Agency’s Partner. Amber brings a great deal of Automotive Industry and Finance knowledge with her 18+ years of dealership and finance experience.  Most recently she served as a Senior Finance Director at a large automotive group, where she was responsible for profitability in the F&I and long-term growth of the business.

Amber started in sales at a Mazda dealership in May of 2003. She excelled at selling and moved to the internet sales department where she also exceeded expectations. After a couple of years of selling in the Internet department, she moved to a finance manager role where her PVR was consistently among the top in the company. She was part of a great team who brought this dealership to the number 1 spot in the region for sales and helped to earn some of Mazda’s highest awards.  After 8 years at Mazda, Amber moved to other locations as a finance manager and sales manager.

She moved to a new centralized finance center where she helped establish the process. She took on the role of a Finance Director in 2013 and has been a key person in multiple aspects of the business, including insurance, Automotive software (content & usability), finance center staff development, new acquisitions related to F&I, and advancing the preferred lender platform.

During her last few years at her previous company, she oversaw the Finance Center Director, two Finance Operations Managers, a Funding Manager, and the Director of Insurance. Amber provided support to increase PVR by maintaining consistency in the day-to-day activities happening at the dealership level.  Her strategy for finance development kept the dealerships informed on process and programs to maintain and raise PVR. She worked closely with the preferred lenders and outside vendors to get the best deals for their customers.

Before her tenure, Amber started in the Automotive industry at Polar Mazda in the service department.

Amber lives in Edina, MN.

https://www.fi-magazine.com/359331/mezen-adds-reddin-to-fi-development-team

Allen Hsiang joined Mezen as a Partner and Vice President in March 2021. Allen has extensive leadership and management experience within the finance, banking, and the Automotive Industry.  Allen brings more than 24 years of Dealership Management experience to Mezen. Prior to joining Mezen, Allen’s most recent position was a General Manager of a Top 20 Mercedes-Benz Dealership in the country.

Allen attended UCLA and studied Economics and Political Science. After college, he pursued a career in banking and finance. Allen also attended and graduated from NADA in General Dealership Management.

After a successful career in banking and finance, Allen entered the automotive industry in 1996 and has held various positions, including Finance Manager, Sales Manager, General Sales Manager and has spent the last 15 years as a General Manager for Porsche and Mercedes-Benz.  He successfully increased and improved dealership operations which included running the #1 Audi dealership in the Western US, the #2 Porsche dealership in the country, and a Top 20 Mercedes-Benz dealership in the US.

Allen has received numerous accolades including Porsche’s Fusion Award from 2007-2017, Mercedes-Benz’s Best of the Best in 2018, and MBFS’s Valued Partner in 2018 and 2019. Allen has also been recognized as a ‘360 General Manager’ from the former chairman of NCM Associates.

Allen enjoys spending his free time with his wife Jasmine, and their four daughters.  Allen and his family reside in Woodbury, MN.

Nick Kulagin joined Mezen in July of 2019. He is a graduate of Makarov State Marine University in St. Petersburg Russia.  He graduated in the top of his class with Master’s Degree in International Transport Management.  Nick began his career working for an insurance company where he was a Manager of a Marine and Cargo Insurance department.  This experience positioned him to work for one of the largest European companies in International Logistics field. 

Nick began his work there as a Specialist of International Logistics working with global companies handling their shipping needs.  In few years he became a Sales Manager for International Logistics and Customs Department at a Russian based Logistics firm.  He built a book of business and developed relationships with seven major International clients, arranging ocean freight, inland transportation and customs formalities for them in US, China and Europe.  While managing this department his company’s revenue grew by 30%. 

He spent over ten years in international logistics industry, earning great knowledge and experience of excellent customer service and improving his sales skills.  During the past five years Nick worked for ROSMORPORT – transportation company as an Assistant Deputy Director of Finance and Economics.

Nick graduated from EasyCare University’s F&I School and works with Mezen Dealer Partners on reporting and fulfilling supply orders.

Nick lives in Europe with his wife Valerie and two children.

Craig joined Mezen team as an F&I Development Manager in July 2021.   He brings over thirty years of automotive experience to serve our dealers.  Over the last twenty years Craig worked in multiple leadership positions, that included, Used Car Manager, General Sales Manager, General Manager of a high-volume domestic store and a Corporate Operations Manager of a 10-store group. 

During his retail experience, Craig led and trained teams of salespeople, managed dealership’s operations and improved dealer’s bottom line.   Just prior to joining Mezen, he held a GSM position at a large volume domestic dealership, where he helped increase YOY profitability by $500k.

In addition to extensive retail knowledge and experience, Craig brings performance improvement experience.  His experience comes from working for Allegis Group representing Ford Protect Program.  He held a National Account Manager position where he was part of a team of professionals helping improve under-performing dealerships.  During this time, he trained and coached hundreds of F&I Managers and Service Advisors. 

Craig and his wife Renee live in Fridley, MN. 

Mary Stannis joined Mezen as an F&I Development Specialist August of 2022. She has over ten years of experience working with various dealer groups. Three years with a large dealer group in the Minneapolis Metro, two years at an independent Automotive shop, and over five years with an automotive software company supporting dealers throughout the US and Canada.

Most recently Mary worked as a Business Solutions Consultant for a company who is a leading global provider of technology solutions to the automotive industry. In her role she was training F&I managers and directors.  She was responsible for ensuring project’s success through training and implementation of the industry best practices.  Part of her job was to propose business solutions to clients based on solid knowledge of their processes and business requirements.

In a short amount of time Mary became known as the “go-to” person, to help team members and clients on issues and solving problems.  This led to her being promoted to a lead Business Consultant on several projects at a large automotive dealer group.  She is very passionate about training and learning new procedures and polices ensuring that the client is getting the industry’s best.

Mary resides in Chanhassen MN, you can find her traveling or fishing on one of the many lakes, with her son Benjamin and husband Chris.

Tom joined Mezen as an F&I Development Manager in August of 2023.  He has an associate degree in accounting and finance form Alexandria Tech College where he also played basketball and won two state titles.   After college, Tom worked as a corporate accountant for few years, before entering the automotive industry.  He began his career in sales and quickly moved up into management roles from F&I Manager to Sales Manager and eventually a General Manager in a North Dakota market.  Over several years this led him into joining as an owner/partner with a Subaru dealership. 

Throughout his leadership and management roles, Tom has always taken pride in training and mentoring all staff members from all departments, helping them and leading them into management positions.  Prior to joining Mezen, Tom worked for a large National F&I agency.    He strives to ensure the success of all dealership departments in winning results.

Tom resides in St. Cloud, MN with his wife Holly, daughter Madysen and sons Spencer and Trak.  He is a huge sports enthusiast of Minnesota Vikings, Twins and Timberwolves along with all of college basketball.  He enjoys coaching his boys in basketball along with officiating high School and Junior College football, basketball and baseball.